Sign in as Admin

Admin accounts originate from one parent "Super Admin" account created in the course of IREX installation and deployment with pre-known credentials. Any IREX Admin can create more new Admin accounts.

To sign in, navigate to the IREX sign-in screen. You can get the URL of the sign-in screen from some other System Admin or from an email invitation.

We recommend bookmarking the IREX URL provided by any of IREX System Admins or through an email invitation so signing in to IREX is easy in the future.

Once the URL is known, enter it into the address bar in the browser window.

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You are on the sign-in screen then.

Email Address or Username Sign-in

When enabled by any of IREX System Admins, you can sign in with the username or email address used to create your account.

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Switch between the light/dark page themes in the settings.

If you’ve forgotten your password, you can reset it by selecting Forgot your password on the sign-in screen, or contact any of IREX System Admins for help resetting your password.

Multi-factor Authentication (MFA)

Multi-factor authentication (MFA) is a technology to enhance your organization's security by requiring your users to identify themselves by more than a username and password. Enforcing the use of an MFA factor like a thumbprint or physical hardware key or a one-time password (OTP) means increased confidence that your organization will stay safe from cybercriminals. MFA is widely used wherever enhanced security is concerned; CJIS requires MFA too. With IREX MFA is an optional component that can be deployed upon the Customer's request.

  • Email one-time password.

The option is not suitable for private network deployment without an Internet connection.

  • SMS one-time password.

The option is not suitable for private network deployment without an Internet connection.

  • Biometric authentication with face recognition

It needs a camera on the user's device and favorable external conditions, e.g. enough lighting.

Please contact your IREX representative about the availability of the MFA capability in your region.

Secure Sign-in Basics

IT department is solely responsible for information security practices in general at your organization, secure sign-in routines included. However, statistics prove that most security incidents come from neglected basic rules, which we kindly remind you of.

  • Keep in mind guidelines on password complexity and strength.
  • Do not share your password with anyone for any reason
  • Change your password upon indication of compromise
  • Do not write your password down or store it in an insecure manner
  • Avoid reusing a password
  • Avoid using the same password for multiple accounts
  • Do not use automatic logon functionality

The following are Guidelines for individuals responsible for provisioning and support of user accounts:

  • Enforce strong passwords
  • Require a change of initial or “first-time” passwords
  • Force expiration of initial or “first-time” passwords
  • Do not use Restricted data for initial or “first-time” passwords
  • Always verify a user’s identity before resetting a password
  • Never ask for a user’s password



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