Subscriptions and Licensing

IREX is available as:

  1. IREX-Hosted SaaS: the software is hosted and operated by IREX in its Secure Private Clouds in the US, UK, or Europe.
  2. Self-Hosted Software: the software is hosted and operated by the client in a datacenter or on-premises.

When you purchase a subscription, a license is generated. This license gives you access to IREX features.

A user can view the license details, order, activate or deactivate a license.

Order a License

To order a license:

  1. On the main page, at the top right, click the User menu;
  2. Select Licenses;
  3. Under the Connect to license server click the Edit icon on the right ...
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... to enter the license server IP address into the text box of the same name.

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4. In the bottom-right corner, click the plus button; 5. In the window that opens, in the License applicant box, enter your name and surname or your company name; 6. Enter your email and phone; 7. In the Number of cameras box, enter the number of installed or planned cameras on the monitoring site; 8. Enter the license term.

The ordered license appears in the Licenses list with the status Under consideration

After the license will have been approved by the License server administrator, its status will change from Under consideration to Not activated. Then you can activate your license.

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View License Information

To view the License information click the User menu on the main page, at the top right, select Licenses.

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In the window that opens, you can see information about your active license as well as a list of your expired or ordered licenses.

Select the license to view the information on:

  • the number of channels
  • license start date
  • license expiration date
  • license status
  • expiration date of technical support

Apply the License Key

In this section you will learn how to:

  • License activation
  • Activate license automatically
  • Disable automatic license activation

Activate License

To activate a license:

  1. On the main page, at the top right, click User menu;
  2. Select Licenses;
  3. Select the license you want to activate;
  4. Click Options  → Activate;
  5. Enter your password;
  6. Click Activate.

After successful activation, the license status will change to Activated, so you can get to work now.

Click on the license name to see detailed information about the license and customer support service contacts.

Activate License Automatically

Automatic license activation is used to activate the license in unattended mode.

To automatically activate the license:

  • On the main page, at the top right, click User menu;
  • Select Licenses;
  • In the Licenses list, select the one you want to be automatically activated;
  • Click Options → Enable automatic activation;
  • Enter your current password;
  • Click Save.

The license will be automatically activated on the license start day.

Disable Automatic License Activation

Automatic license activation is used to activate the license in unattended mode.

To deactivate automatic license activation:

  • On the main page, at the top right, click User menu;
  • Select Licenses;
  • In the Licenses list, select the one you want to be automatically activated;
  • Click Options → Disable automatic license activation;
  • Enter your current password;
  • Click Disable.

Automatic license activation is disabled.

Deactivate a License

Deactivate an expired license before you activate a new one. To do so:

  1. On the main page, at the top right, click User menu;
  2. Click License;
  3. In the Licenses list, select the active license;
  4. Click Options → Deactivate;
  5. Enter your password;
  6. Click Save.



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