Frequently asked questions
Answers to the questions we hear most often about the IREX Ethical AI Platform — from what it does and how it protects privacy, to camera requirements, integrations, scale, and support. Answers link to the guide pages that carry the full detail. Can’t find yours? Write to [email protected].
Platform and products
- What is the IREX Ethical AI Platform?
- What video analytics does the platform provide?
- What is StreamVLM, and how is it different from conventional video analytics?
- What is Ask IREX, and how does natural-language search work?
- What are Sover and the IREX Private Cloud, and how do they relate to the IREX platform?
- What is the current platform version, and where can I find what's new?
Ethics, privacy, and compliance
- What is the IREX Ethical AI framework?
- What is Case ID, and why does the platform require it?
- Can the platform identify or track random people in public spaces?
- How does the platform keep humans in control of AI alerts and decisions?
- Which privacy and AI regulations is the platform aligned with?
- Who owns the data processed by the platform, and how long is video retained?
Deployment and requirements
- Can IREX use my existing cameras, or do I need new ones?
- What are the minimum requirements to connect a camera?
- Which video and audio codecs are supported?
- What deployment models are available?
- What server hardware is required, and how is a deployment sized?
- How long does a typical deployment take?
Integrations and API
- Does IREX have an API, and what can I automate with it?
- How is API access authenticated?
- Can IREX push real-time alerts to external systems?
- Can I run BI dashboards on IREX data?
- Which third-party systems and devices does IREX integrate with?
- Can I analyze uploaded video files, not just live streams?
Performance and scale
- How many cameras can the platform handle?
- What operational results has the platform delivered in production?
- Has IREX facial recognition been independently benchmarked?
- How does IREX address accuracy and bias in facial recognition?
- Can multiple agencies share one deployment?
- What uptime and availability can we expect?